Exchange Policy :

We always try our best to make sure that you love our product as much as we loved making it for you. At the same point of time.
We hope you are always happy and satisfied with your shopping experience. Since each piece is made to order and hence we do not accept
and return/exchange but we will be happy to alter the same in case of any sizing issues.

Please Note: SALE products cannot be exchanged/returned.

Return Policy :

We hope this message finds you well and enjoying your recent purchase from Sequoiaa . We genuinely appreciate your decision to invest in our products, and we want to ensure that you are completely satisfied with your experience.
Understanding that sizing issues can occasionally arise, we want to assure you that we are here to make the exchange process as seamless as possible for you. Your satisfaction is our top priority, and we believe that your investment should bring you joy and comfort.

If, for any reason, you find that the size of your recent purchase isn’t
quite right, please don’t hesitate to reach out to our dedicated
customer service team at customer service
Email contact.sequoiaclothing@gmail.com / Phone Number : +91 7771977728
We are more than happy to assist you in exachanging your item for the correct size.

Our hassle-free exchange policy is designed to make the process easy and stress-free. Here’s a quick overview of what you can expect:

  • Contact us: Reach out to our customer service team via email or phone, providing your order details and the reason for the exchange (e.g.,
    sizing issue).
  • Easy instructions: Our team will guide you through the simple steps to facilitate the exchange. This may include providing you with a return shipping label or offering alternative solutions.
  • Swift processing: Once we receive your item, we will promptly process the exchange to ensure you get the correct size without unnecessary
    delays.

We genuinely value your feedback and want to make sure you have the best experience possible. If you have any questions or concerns, please don’t hesitate to let us know. We are here for you every step of the way.

Thank you again for choosing Sequoiaa Clothing. We look forward to continuing to serve you and making your shopping experience delightful.

Order Cancellation :

If you wish to cancel your order, you may write to us within 24 hours of placing the order at contact.sequoiaaclothing@gmail.com.
The payment will be returned in the same mode as received within 7-15 working days.